Carpet Cleaning
All of our carpet cleaning jobs are treated the same. Each carpet is inspected, furniture is moved, all areas are pre-treated, followed by a thorough extraction/ rinse and powerful vacuum passes to remove excess moisture. All of our coupons and special offers include this level of service, as we only do the most thorough cleaning possible on every job!
All of our technicians receive special training in carpet cleaning, maintaining, and repairing all different types and styles of carpet. We are able to identify the type of carpet in your home, which allows us to use the proper cleaning/spotting procedures and stain removal techniques. We have taken a pledge to operate in an ethical manner at all times, and not employ deceiving advertising and sales gimmicks, or "bait and switch" tactics. Many carpet manufacturing mills are now requiring the use of IICRC standards to comply with warranty carpet cleaning requirements! All of our carpet cleaning jobs are treated the same. Each carpet is inspected, furniture is moved, all areas are pre treated, followed by a thorough extraction/ rinse and powerful vacuum passes to remove excess moisture.
Carpet Cleaning Procedures
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Carpet Inspection: Our technician will inspect the areas to be cleaned, identifying potential problem areas, as well as expected cleaning results. Furniture to be moved will be identified, and you will be advised of possible permanent staining or damage to your carpet.
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Measure: The technician will then measure the areas to be cleaned. If we are cleaning carpet in an entire room, a wall to wall measurement will be taken. If we are cleaning only "traffic areas" we will do our best to measure the open areas. We charge by the square foot and only charge you for the carpet we actually clean.
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Firm Price: After measuring, the tech will go over the exact price of carpet cleaning and get an approval before the job is started. We will always give you the best deal possible as it fits into our pricing structure. This price does not change unless more repairs or stain removals are requested by homeowner.
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Pre Treatment: To start the carpet cleaning process the carpet is first treated with a powerful traffic lane pre-spray to loosen soils. A surfactant is used that is specifically designed for use on residential carpet. This could differ according to the condition or type of carpet being cleaned.
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Extraction: The next step is the most important, the actual hot water extraction. A powerful truck-mounted machine with hot water (above 200o) and a mild detergent combined with extreme vacuum power will rinse the soils, stains and detergents from your carpet. Approximately 95% of the moisture is recovered in this step, leaving your carpet only slightly damp.
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Post Cleaning Inspection: Your clean carpet is ready for inspection. When finished, the technician will advise you in helping the drying process. Also, any remaining stains (Red wine, juice, coffee, etc.) that have dyed the carpet, can be addressed if you request, as well as any repairs that are needed after carpet cleaning.
After Cleaning
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Be Careful! When walking from damp carpets to hard surfaces it can be very slick, so please watch your step!
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Stay Off: Keep pets and kids off the carpet for as long as possible, preferably 5 or 6 hours.
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Apply Protectant!! You can extend the life of your carpet by applying protectant, so ask the technician in your home for a price quote ... It's worth it!
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Wait at least 24 hours before you remove tabs from under furniture legs, or to vacuum your carpet.