Privacy Policy at Smith Brothers Carpet Cleaning

Effective Date: May 2025

At Smith Brothers Carpet Cleaning, (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you visit our website, smithbrotherscarpetcleaning.com (the “Site”), or use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Email address

• Phone number

• Home or service address

• Payment information (processed through secure third-party providers)

b. Non-Personal Information

• IP address

• Browser type and version

• Pages visited on our Site

• Time and date of visit

• Referral source

2. How We Use Your Information

Here at Smith Brothers Carpet Cleaning, we use your information to:

• Provide and schedule carpet cleaning services

• Respond to inquiries and provide customer support

• Send appointment confirmations and service updates

• Process payments securely

• Improve the performance and content of our Site

• Comply with legal obligations

3. Sharing Your Information with Smith Brothers Carpet Cleaning

We do not sell or rent your personal information. Moreover, we may share your information with trusted third parties only in the following cases:

• With service providers who assist with payment processing or website hosting

• To comply with legal obligations or law enforcement requests

• In connection with a business transfer or asset sale

4. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience and collect analytics data. You can control cookie settings through your browser.

5. Data Security

We implement reasonable security measures to protect your information, including SSL encryption and secure data storage. However, no method of transmission over the Internet is 100% secure.

6. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information

• Opt out of any marketing communications

• Request a copy of the personal data we hold about you

To exercise your rights, please contact us at smithbrotherscarpetcleaning@gmail.com.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

10. Contact Smith Brothers Carpet Cleaning

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Smith Brothers Carpet Cleaning
3923 88th Street NE #G, Marysville, WA, 98270
smithbrotherscarpetcleaning@gmail.com
(360) 659-8696