Terms of Service | Carpet Cleaners in Skagit County, WA

Effective Date: May 2025

Welcome to Smith Brothers Carpet Cleaning! These Terms of Service (“Terms”) govern your use of our website located at smithbrotherscarpetcleaning.com (the “Site”) and our services (the “Services”). By accessing or using our Site or booking our Services, you agree to be bound by these Terms.

1. Services at Smith Brothers Carpet Cleaning

At Smith Brothers Carpet Cleaning, we provide residential and commercial floor care services, including but not limited to:

  • Carpet cleaning and repair

  • Advanced steam cleaning

  • Upholstery cleaning

  • Pet stain and odor removal

  • Area rug cleaning

  • Scotchgard application

  • Grout & stone sealing

  • Tile & grout cleaning

All services are subject to availability. Also, services may vary by location with Snohomish, Skagit, and Island Counties in the state of Washington.

2. Booking & Payment

  • Scheduling: Appointments can be scheduled by email or by phone.

  • Estimates: Quotes provided via email or by phone are non-binding until a technician inspects the site.

  • Payment: Payment is due upon completion of services unless agreed otherwise.

  • Cancellations: Appointments must be canceled at least 24 hours in advance to avoid a cancellation fee.

Additionally, any monthly specials you would like applied must be presented before the completion of the booked service.

3. Customer Responsibilities

As a customer, you agree to:

  • Provide clear access to the areas to be cleaned.

  • Remove breakable or valuable items in the cleaning area.

  • Notify us of any special cleaning requirements or delicate materials.

All in all, we are not liable for damage caused due to undisclosed conditions or improper use of our Services.

4. Satisfaction Guarantee

Here at Smith Brothers Carpet Cleaning, we strive for 100% satisfaction. That being said, if you are not satisfied with our services, please contact us within 48 hours of service completion. We always work to resolve the issue, which may include a re-cleaning or partial refund, at our discretion.

5. Limitations of Liability

To the fullest extent permitted by law, Smith Brothers Carpet Cleaning and its employees shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Damage due to pre-existing conditions or wear and tear

  • Loss of data, income, or personal property not directly caused by our negligence

Furthermore, our maximum liability shall not exceed the amount paid for the specific service provided.

6. Intellectual Property

All content on this Site, including text, images, logos, and design, is the property of Smith Brothers Carpet Cleaning and protected by copyright laws. Moreover, you may not reproduce or distribute any content without our prior written permission.

7. Privacy Policy

All things considered, please refer to our Privacy Policy for information about how we collect, use, and protect your personal information.

8. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. As a result, your continued use of our Site or Services after any changes constitutes acceptance of the new Terms.

9. Governing Law

These Terms are governed by the laws of the State of Washington, without regard to its conflict of laws rules.

10. Contact Smith Brothers | Carpet Cleaners in Skagit County, WA

If you have questions about these Terms, please contact us at:

Smith Brothers Carpet Cleaning
3923 88th Street NE #G, Marysville, WA, 98270
smithbrotherscarpetcleaning@gmail.com
(360) 659-869